Possible Awards

Every year, our customers and their families make their goals possible. Just Better Care employees assist, motivate and inspire them on their journey.

The Possible Awards celebrate the outstanding achievements of our people. Nominate a Just Better Care employee who deserves to be recognised.

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People making possible happen

Community Category Winner & Community Support Professional

Shari - Just Better Care Western Victoria

Congratulations, Shari, on being named the 2024 National Just Better Care Possible Award winner in the community category.

Shari embodies the Just Better Care values

Shari uses her skills and qualifications as a Just Better Care Community Support Professional and her creative and determined approach to support all her customers. In everything she does, Shari ensures that all her customers have choice and control over their lives.

“Overall, Shari’s work has demonstrably helped her customers and has been recognised by her customer’s family. Shari makes a significant, positive impact on our customers’ lives, always going above and beyond to help them reach their goals” said Emma Cook, Franchise Owner, Just Better Care Western Victoria & South West Vic

Shari’s work with a young man with autism has had a positive impact on his life

When nominating Shari, the customer’s parents said, “It is just amazing what she has achieved; when we couldn’t get him to do anything, it was firmly ‘NO’.”

The customer’s parents said, “Shari has helped him overcome his fears of leaving home and trying new things. He is so outgoing now, and Shari is the reason, they go to a cafe and try new foods, and with Shari’s encouragement, he began by walking along the river and then started going to the gym and swimming pool. Shari is amazing and deserves every award possible!”

Office Based Winner & Customer Support Officer

Olivia - Just Better Care Brisbane North CBD & Brisbane Outer North

Congratulations Olivia on being named the 2024 National Just Better Care Possible Award Office Category winner.

Olivia ensures that all customers are treated with dignity and respect, focusing on their individual goals and choices rather than their need for services

“Olivia encourages independence and self-worth, helping customers confidently take control of their lives. This approach is evident in her commitment to understanding their specific needs and ensuring they have a voice in shaping their care plans” said Kayla Jonkers, Head of Operations, Just Better Care Brisbane North CBD & Brisbane Outer North

“Olivia consistently demonstrates many of the Just Better Care values through her interactions with customers and team members. She treats everyone respectfully, recognises their individuality, and champions their choices. Her commitment to empowering others, fostering independence, and promoting a positive work environment aligns perfectly with our local office culture, something I’ve championed since day one in my business” said Susanne Jones, Franchise Owner, Just Better Care Brisbane North CBD & Brisbane Outer North

Consistent positive feedback from customers and team members

Customers express satisfaction with the quality of care and the genuine compassion shown by Olivia and the team of Support Workers. Team members commend her supportive nature, willingness to help, and ability to create a positive and cohesive work environment. She is seen as a role model who embodies the core values of Just Better Care.

Olivia brings together the care team of Support Workers with professionalism, understanding, and compassion.

“I’m happy with how Olivia and my team of Support Workers connect and work together; they are all so incredible, but Olivia is the glue that keeps it all together” Valued Customer

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