Possible Awards

Every year, our customers and their families make their goals possible. Just Better Care employees assist, motivate and inspire them on their journey.

The Possible Awards celebrate the outstanding achievements of our people. Nominate a Just Better Care employee who deserves to be recognised.

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People making possible happen

Office Category Winner

Jaimee - Just Better Care Brisbane North/CBD & Brisbane North Outer

Congratulations Jaimee on being named the 2020 National Just Better Care Possible Award winner in the office staff category.

Eagerness to Make a Difference and Learn

Jaimee joined the team in August 2019 with the aspiration to enhance her knowledge in the Aged Care sector in a Care Manager’s role. Having held a number of positions within the aged and disability industry it was her drive and desire to not only make a difference to the lives of the most vulnerable in our community but her eagerness to learn and develop her skills that ultimately made her successful in her application as Package Manager.

Leadership skills and challenging herself

Her leadership skills have magnified during her 12-month tenure and she works hard to achieve her performance goals. As a mostly introverted person, she challenged herself to record a series of educational videos for our social media channels in which she describes the “aged care journey”, and she has most recently been the star of our national interview with Channel 7 talking about the benefits of home care.

Jaimee makes a difference in the lives of customers

Evaluation of a recent Home Care Package customer survey returned a most favourable reflection, and every single customer went out of their way to describe the difference Jaimee has made in their lives with compassion, tenacity and humility.

A special congratulatory note from the Franchise Owner.

“Jaimee’s employment in my team has been the first time in my career that any of my team has received consistent, high-level feedback of such calibre across the whole customer base. We are thrilled that Jaimee has been recognised with this award

Susanne Jones, Managing Director – Just Better Care Brisbane North/CBD and Brisbane North Outer.

 

Customer Comment

“Jaimee has been a godsend for me. She gets back to me day or night. Anything I have asked her to organise for mum she does and also proactively makes suggestions to help. Love her. She is such a wonderful asset for your company, Susanne”.

Community Category Winner

Tanya - Just Better Care Melbourne Bayside & South East Melbourne

Congratulations Tanya on being named the 2020 National Just Better Care Possible Award Community Category winner.

Bright & Bubbly Tanya

Tanya is a phenomenal carer. She has a bright and bubbly personality, which enables her to build rapport easily, not only with clients but with their families as well.

She is skilled in her profession, which is evident in the positive feedback we receive regarding her work.

Always goes above & beyond

Tanya is flexible, agreeing to last-minute shifts on a regular basis, ensuring that clients receive the care they need.

Tanya always goes above and beyond to assist her clients in meeting their goals. Tanya recently assisted a client to sort her meals so she would always be eating meals within their expiry date and not be consuming off food. By addressing this, Tanya has improved the health of her client and increased their independence within the home.

CUSTOMER NOMINATIONS.

“Tanya noticed I would need new gloves as I am in a wheelchair and the gloves I was wearing had holes in it. I didn`t even ask her to get me anything or told her I need new gloves but she just asked one of her friends who works of Bunnings to give her a couple of gloves and then she just turned up and dropped off a couple of gloves for me. That was so beautiful of her as I really need them. Tanya is such a good person”.

“Carer Tanya Eagles has worked with my mother, Pamela Anderson this year in May and there was a gas leak which Tanya noticed and called the gas company while talking to ACCESSCARE and our office and comforting Pamela. Tanya then extended the shift and waited with Pamela until it was safe to go back into the house.  She also contacted myself to make sure mum was supported for the evening if necessary.  She is a safety Champion.  We are very grateful for her care.”

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